Terms of Service

Effective Date: March 16, 2026

Welcome to HDTwin. These Terms of Service (“Terms”) govern your access to and use of the HDTwin platform, including the Agora (Synthetic Focus Groups), Studio (Agent Configuration), and all related services provided by LinkedInData.Center (“we,” “us,” or “our”).

By accessing or using our services, you agree to be bound by these Terms.

1. Description of Service

HDTwin provides a platform for generating market and social research insights using Human Digital Twins (HDTs)—AI agents fine-tuned to represent specific personas or panels. Our services include “Panel Cloning,” “Synthetic Engagement,” and “Consensus Detection.”

2. Platform Usage and Accounts

• Eligibility: You must be at least 18 years old to use the platform.
• Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials (via Auth0) and for all activities that occur under your account.
• Prohibited Use: You may not use the platform to generate deepfakes, disseminate misinformation, or engage in any activities that violate the EU AI Act or other applicable laws.

3. Intellectual Property

• Platform IP: HDTwin, its neuro-symbolic AI technology, and all software, documentation, and design assets are the exclusive property of LinkedInData.Center.
• Human Digital Twins (HDT): While users may configure and fine-tune HDTs, the underlying models and the methodology for “Panel Cloning” remain our intellectual property.
• Output Data & Insights: Users own the aggregated insights and reports generated during their sessions, subject to the full payment of applicable fees.

4. AI Specific Disclosures

• Synthetic Nature: You acknowledge that insights are generated by AI agents (Human Digital Twins) and not by real human participants in real-time.
• No Guarantee of Accuracy: While we validate virtual panels against real-world data, AI-generated insights are probabilistic. We do not guarantee that AI agent responses will perfectly mirror future human behavior.
• Bias Mitigation: We implement “Bias Sterilization” technology, but users should review all AI outputs for potential remaining biases or hallucinations.

5. Limitation of Liability

To the maximum extent permitted by law, LinkedInData.Center shall not be liable for any indirect, incidental, or consequential damages arising from:

• Business decisions made based on AI-generated insights.
• Temporary platform downtime or data loss.
• Unauthorized access to account data due to third-party provider failures.

6. Termination

We reserve the right to suspend or terminate your access to the platform for violations of these Terms or for non-payment of fees.

7. Governing Law

These Terms are governed by the laws of Italy (EU), and any disputes shall be resolved in the courts of Lecco (LC).

8. Changes to Terms

We may update these Terms from time to time. Continued use of the platform after updates constitutes acceptance of the new Terms.

For any questions regarding these terms, please contact admin@LinkedData.Center.